At 3MB Technologies, we respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, calls, WhatsApp, email, or any other communication channel.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or contact us for our products and services.

1. About 3MB Technologies

3MB Technologies is a manufacturer and supplier of Cup Sealing Machines, Tub Sealing Machines, Aluminium Foil Lids, Tera Straws, and related food packaging and sealing solutions.

Our sealing solutions are designed for specialty coffee houses, café chains, QSRs, cloud kitchens, chai houses, ice-cream parlours, bubble tea chains, and food delivery businesses that require leak-proof, efficient, and reliable packaging.

2. Information We Collect

When you visit our website or contact us, we may collect the following information:

• Name
• Phone number
• Email address
• Business name
• Delivery or business location
• Product enquiry details
• Message or requirement shared by you
• Website usage information such as browser type, pages visited, and basic analytics data

We collect this information only when you voluntarily submit it through forms, WhatsApp, phone calls, email, or other direct communication.

3. How We Use Your Information

We use your information to:

• Respond to your product enquiries
• Share quotations, catalogues, product details, and availability
• Provide customer support
• Process business communication
• Improve our website, services, and customer experience
• Send important updates related to your enquiry or order
• Maintain internal records for business and legal purposes

We do not sell, rent, or trade your personal information to any third party.

4. Sharing of Information

We may share limited information only when necessary with:

• Delivery, logistics, or courier partners
• Payment or billing service providers
• Website hosting, analytics, or technical support providers
• Legal, regulatory, or government authorities, if required by law

Any such sharing is done only for business, operational, legal, or service-related purposes.

5. Cookies and Website Tracking

Our website may use cookies or basic analytics tools to understand visitor behaviour, improve website performance, and enhance user experience.

Cookies help us understand which pages are visited, how users interact with the website, and how we can improve our content and services. You may disable cookies through your browser settings, although some parts of the website may not function properly.

6. Data Protection and Security

We take reasonable steps to protect your information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we make efforts to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, including business communication, customer support, legal compliance, accounting, and record-keeping.

8. Your Rights

You may contact us to:

• Request access to the personal information we hold about you
• Correct or update your information
• Request deletion of your information, where legally permitted
• Withdraw consent for further communication

India’s Digital Personal Data Protection Act, 2023 recognises the protection of digital personal data and the need to process such data for lawful purposes. It also provides rights relating to consent, correction, erasure, and grievance redressal.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites. We recommend reviewing their privacy policies before sharing any information.

10. Children’s Privacy

Our website and services are intended for business and commercial enquiries. We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices. The updated policy will be posted on this page with the revised date.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Office

3MB Technologies
140 Sarang Street, Shop No. 3, Ground Floor, Hararwala Building, Mumbai – 400003

Phone: +91 9833743821
Email: info@3mbco.com
Working Hours: 10:30 AM to 7:00 PM
Days: Monday to Saturday

Work

Gala No. 2, Satellite Industrial Estate, Samarth Krupa Nagar, Navghar, Vasai East – 401210

Phone: +91 9029134196
Email: info@3mbco.com
Working Hours: 9:30 AM to 5:30 PM
Days: Monday to Saturday